EMR, PM and Billing Software for Substance Abuse Professionals

As more substance abuse professionals implement an electronic medical record and practice management software for their practices, it’s vital that providers choose a system specifically designed to meet their unique needs. Featuring a wide-range of clinical tools, InSync’s addiction medicine solution suite empowers providers to efficiently adjust to the challenges and changes in the substance abuse industry.


Electronic Medical Records

Deliver quality patient care and increase provider efficiency with InSync’s fully-integrated EMR, designed especially for substance abuse clincs.

InSync’s cloud-based software was built with addiction professionals in mind. InSync has engineered an intuitive user interface enabling providers to create their own custom fields and configurable layouts. Some modifiable add-ons include:

  • Group Notes: Fully customizable group charting templates, provides the perfect charting solution for substance abuse clinics
  • Medication Management: Easy, quick, intuitive and safe way to manage patients’ medicinal needs
  • Treatment Plans: Fully equipped to make planning and implementing a treatment plan as pain-free as possible, for both patient and provider
  • ICD-10 Dx Search: Finding the correct ICD-10 codes is easy and efficient
  • Quick History Review: Allows quick and easy access to past encounters and notes
  • Specialty Note Templates: Provides the ability to configure different charting flows per provider, counselor or case manager

With a wide range of clinical tools as well as e-prescribing capabilities, everything a provider needs is only a click away.




Practice Management

Fully integrated with the EMR, InSync’s practice management software enables substance abuse practices to easily schedule group therapies, submit claims and collect payments.

InSync’s solution is intelligently built to reduce operational costs and provide increased front office efficiency. The PM solution empowers providers to streamline administrative workflow and easily maintain compliance through a user-friendly interface. Our numerous features include:

  • To-Do’s: Tasks can be assigned to specific users or groups, while administrators can ensure those tasks with deadlines are being met
  • Scheduler: Users can adjust their calendar view and organize appointments to their respective personal preference
  • Reporting: Clean, organized reports provide valuable practice information in an easy-to-read format
  • PM Dashboard: View charges, payment adjustments, cash flow and more at a glance
  • Appointment Reminders: Automated reminders are delivered via the patient’s preferred form of communication, lowering the chances of patient-no-shows
  • Patient Portal Forms: Patients can fill out vital information away from the practice, cutting down on wait time and confusion

InSync’s software supports patients in the areas of anxiety, depression, mental disorders, addiction, substance abuse and more. With InSync’s fully integrated PM solution, substance abuse practices are able to satisfy their unique scheduling requirements.


InSync’s billing solution streamlines the revenue management process, increasing practice profitability and simplifying workflows.

An efficient electronic medical records and practice management system is essential to the success of a practice, but without the right billing solution, the same practice will likely suffer reduced revenue. InSync’s billing solution is the perfect complement to its substance abuse specific EMR and PM software. Simple and easy-to-use, practices are able to significantly reduce the time spent on billing without sacrificing optimized reimbursement rates and maximized revenue. Included features are:

  • Payments: Batch payments can be posted at the click of a button, and charges can be sent electronically, avoiding the pitfalls of paper superbills
  • Electronic Remittance: Electronic payments are posted via electronic remittance advice (ERA), which allows users to save time and resources by avoiding hand posting and paper claims
  • Patient Statements: Users can review and print patient statements or transmit them in accordance with their preferences
  • Billing Dashboard: Aging reports, clean claim ratios, reconciliation reports, payer reports and more can be viewed at a glance
  • Claim Scrubber: Alpha II’s ClaimStaker is a web-based claim scrubber that empowers practices to limit billing mistakes and improve practice revenue

Managing payments, claims processing and working with insurance companies has never easier than with InSync’s billing solution.


Substance Abuse Solutions and Services Brochure