Privacy Policy

We are committed to respecting and protecting your privacy.



This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

Who are we?

InSync Healthcare Solutions is a leading provider of cloud-based Electronic Medical Record and Practice Management software, as well as Revenue Cycle Management and Medical Transcription services, to thousands of customers across the U.S. Our headquarters are in Tampa, FL.

How do we collect information from you?

InSync may obtain information about you by various means. Most commonly this is when you use our website,, and any other website that links to this privacy policy.

We may also collect information about you when you:
  • Speak with a sales representative via phone, email or live chat
  • Visit us at trade shows and events
  • Attend our webinars
  • Click through our online advertisements
  • Apply for a job

We may also collect information about you via various lead generation tools, and understand that they have attained required consent both to collect your personal information and share that information with us.

What type of information is collected from you?

The Personal information we collect might include your:

  • Name
  • Company
  • Job title
  • Email address
  • Phone number
  • Workstation IP address
  • Pages visited and duration of visit
  • Navigation information

Personal Information can also include information about you that is publicly available on the internet, such as from Facebook, LinkedIn, Twitter and Google.

How is your information used?

We may use your information to contact you for the following reasons:

  • Provide you with information about our services
  • Invite you to events we are hosting
  • Offer educational information
  • Seek your views or comments on the services we provide
  • Notify you of  changes to our services
  • Inform you of promotions
  • Maintain and improve our services
  • Personalize our website to improve your browsing experience
InSync Healthcare Solutions reserves the right to retain your Personal Information if you have voluntarily provided it, for as long as we consider it potentially useful in contacting you about our services. After use, this information will be securely deleted.

Who has access to your information?

We will never sell or rent your information to third parties.

We will never share your information with third parties for marketing purposes.

We may occasionally employ third parties to act on our behalf. Some examples of third-party contractors include providing marketing support, analysis and public relations. When we employ such companies, they are provided only with the minimal amount of personal information required to deliver their service. We have contracts in place that require them to keep your information secure and prohibit them from using that information for any other purpose than to complete the contracted assignments.

In some cases, we may provide services, or sell product lines jointly with selected business partners.

We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

We may transfer your Personal Information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganization, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

How Do We Secure Your Personal Information?

InSync has security measures in place to help protect your Personal Information from unauthorized access, use, or disclosure. Personal Information collected via our website is encrypted prior to transmission, and once we receive your information, we keep it secure on our systems.

InSync is a HIPAA-compliant organization and has a robust system of controls in place to safeguard information.

How can you access and update your information?

In regards to your Personal Information, at any time, you may:

  • Request to review the information you have supplied to us
  • Request we correct any errors, outdated information or omissions
  • Request you user information be deleted from our records
  • Opt out of being solicited by InSync Healthcare Solutions or any associated third parties
  • Ask for a copy of your Personal Information held by InSync Healthcare Solutions

To exercise these rights, notify InSync by email at, by mail to InSync Healthcare Solutions, 8408 Benjamin Road, Tampa, FL 34639, or by phone at 877-246-8484.


We may analyze your Personal Information to create a profile of your interests and preferences so that we can contact you with relevant information as noted above. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Use of 'cookies'

The websites operated by InSync Healthcare Solutions use “cookies” – small text files stored on a user’s computer for record-keeping purposes. The use of cookies is an industry standard, and as such, you will find them at most major websites. By showing how and when visitors use the website, cookies help us see which areas are popular and which are not. Many improvements and updates to the website are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies only to provide services better tailored to our users’ needs.

It is possible to switch off cookies by setting your browser preferences. Please consult your browser’s documentation for details.

Links to other websites

InSync Healthcare Solutions website may contain links to other websites run by other organizations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites, even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

Review of this Policy

We keep this Policy under regular review as part of our Security and Compliance programs. This Policy was last updated in March 2021.

Since we may change this Policy from time to time, please check back occasionally to review any changes. By using our websites you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to InSync Healthcare Solutions, 8408 Benjamin Road, Tampa, FL 33634. Alternately you may contact us by phone at 877-246-8484.


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