EMR Software and Practice Management for Mental Health Practices

A fully-integrated, mental health-specific solution used by more than 2,500 mental health providers in the United States.

Electronic Medical Records

InSync's library of Mental Health specific content was curated from more than 2,500 providers and is easily tailored to individual needs. Our content is:

  • Customizable: Type, dictate, use check boxes, and easily tweak your templates on the fly to meet your charting preferences
  • Fast: Treatment plans use remembered goals for quick and easy follow up visits
  • The Best of Both Worlds: Use the speed of our electronic capabilities to generate a note with the look and feel of a paper chart

Practice Management

Scheduling and billing for multiple providers can be difficult, but not with our multi-view Scheduler, which links charting and billing seamlessly to patient appointments.

  • Global View: One screen for scheduling multiple providers and rooms at the same time
  • Appointment Reminders: Reduce no-shows with integrated text message, phone, and email confirmations
  • Group Therapy: Schedule multiple patients for a Group appointment which generates one combined note but with individual bills


InSync’s billing solution is the perfect complement to its mental health specific EMR and PM software. Simple and easy-to-use, practices are able to significantly reduce the time spent on billing without sacrificing optimized reimbursement rates and maximized revenue.

  • Premium Clearinghouse: Claims statuses are handled directly in the EMR for greater efficiency and accuracy
  • Business Analytics: Built-in to the software, mental health providers can pull reports and track the financial health of the practice instantly

Graph Patient Progress

Important patient progress data is available at-a-glance with our EMR Treatment Plan Graphing. The ability to easily graph patient progress helps:

  • Identify patterns — Colorful graphs and visual timelines help easily spot trends across all patient visits
  • Create awareness — Quickly pinpoint patient regression quickly to address issues before they worsen
  • Determine results — Evaluate treatment effectiveness at-a-glance to determine what’s working and what’s not

Patient Portal

Enhance the overall patient experience with our fully-integrated patient portal, which empowers providers to:

  • Save time — Patients electronically complete their paperwork (HIPAA forms, consents, intake forms, etc.) prior to coming into the office
  • Simplify patient payments — Patients can view and pay their bills online, enabling faster payments and greater convenience for both patients and providers
  • Increase convenience — Online prescription refills and appointment requests via the portal are sent directly to your dashboard
  • Compliant and secure — Our patient portal is HIPAA compliant and Meaningful Use certified

Credit Card Processing

In the age of high-deductible health plans, more patients are paying higher out-of-pocket costs. Ensure your practice gets paid with credit card processing from InSync. Our credit card processing options help:

  • Conduct seamless transactions -- Improve point-of-sale transactions while remaining EMV-compliant
  • Avoid costly chargebacks — Stay safe from potential fines associated with lost, stolen or counterfeit credit cards
  • Increase patient convenience — Our online payment options that easily manage recurring patient payments


For some time now, telemedicine has played an important role in the world of healthcare. For behavioral health professionals in particular, these types of telemedicine visits can aid a wide variety of patients receive the care they need from the comfort of their own home.  

With this in mind, InSync has included a Telemedicine feature to better enable our clients to provide these services to their patients. Through our video vendor, Zoom, InSync’s Behavioral Health focused telemedicine feature offers the following:

  • The ability to have multiple patients on one call, for Group Therapy sessions
  • An easy-to-follow link through Zoom that allows for instant video conference with providers
  • Access from anywhere in the world
  • The ability to host multiple providers in one video-call
  • Zoom’s compatibility with all devices, including PCs, Macs, tablets, and SmartPhones
  • Easy access found through InSync’s Patient Portal
  • The ability to request appointments through the Patient Portal
  • Email notifications when appointments are scheduled and when they begin
telemedicine photo

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