Electronic Health Records, Practice Management, Medical Transcription, Revenue Cycle Management Success Stories

Hear what our clients have to say about InSync Healthcare Solutions and how we helped to solve their pain points, improve efficiency, and increase profitability.


Customer Satisfaction is Our Top Priority

Explore case studies below.


MT = Medical Transcription | PM = Practice Management
RCM = Revenue Cycle Management | EHR = Electronic Health Records
EMR = Electronic Medical Records

Substance Abuse
EHR & PM Case Study


Increased Efficiency Lasting Growth
Physical Therapy & Behavioral Health EHR & PM Case Study


Connecting 2 Disconnected Companies
Physical Therapy
EHR Case Study


The Right Software For a Small Practice
Behavioral Health
RCM & EHR Case Study


Quality of Life Changes With EHR & RCM
Primary Care
MT & EHR Case Study


A Private Practice Hemorrhaging Revenue
Internal Medicine
MT Case Study


How Outsourcing Transcription Saved 40% Annually
Public Health
PM Case Study

Randolph Elkins Logo

Improving Billing Efficiency By 75% 
Behavioral Health
RCM Case Study


RCM Gives Stressed Team a Break
EMR Case Study


Server System Down
Behavioral Health
EHR Case Study


Outpacing Paper

Customer Testimonials

Don't take our word for it. 

"They will listen to your needs and implement changes to improve the software for you. Looks good, easy to use, lots of options and compatibility, cloud based, great on mobile, updated often, and affordable. After using Medisoft and Greenway, InSync is by far the best software with the best customer support."




InSync has helped with the workflow of our practice by helping us meet our quality measures for CMS with Meaningful Use. They always update us on the changes and help us implement them.
Primary Care | EHR & PM
We have been very pleased with both the services and the level of customer service provided to us when we've identified opportunities for improvement.
Hospital | MT
I am completely satisfied. I would highly recommend InSync to any hospital who outsources their transcription needs along with their scribe work.
Psychiatric Hospital | MT
When a valued provider wanted to move to a nearby city, we were able to retain her because of InSync. We grew our business, opened a new location and are now providing services to an entirely new community.
Behavioral Health | EHR & PM
They solved our processing problems by patiently demonstrating features and functionality we didn't know exist. They also offered to help to improve process speeds and rectify our problems.
Behavioral Health | EHR & PM
Whenever I had an issue, they were immediately working to get it resolved. They made the experience transitioning from a different EMR company a very smooth one!
Physical Therapy | EHR & PM

"The sticky note option is our favorite tool. We use it to remind patients of any testing they are due for."




Our trainer was very informative and knowledgeable on every aspect of the training process. She took the time to communicate with us on anything we had questions about and addressed them in a timely manner. The system is very user friendly and laid out in a manner that is easy to understand.
Men's Clinic | EHR
We feel we are more efficient using this program and it saves us time by having everything we need at the touch of a button. Anytime we have questions the support staff is always ready to help. We would highly recommend InSync to all practitioners!
Physical Therapy | EHR
It was kind of nerve-racking knowing we had to learn a new system, but InSync made the entire transition very smooth. The interface's simplicity has made it easy to pick up. The turnaround since implementation has been smooth and really optimized our practice to run more efficiently. I really appreciate how fast charges are applied immediately after they are placed. Working with InSync and their employees has been great.
Cardiology | EHR
We've been with InSync for 10 years and we have watched the evolution of the PM system and the EMR system. They have surpassed where we ever anticipated they would be in 10 years. They understand the ever-changing system and the challenges providers face when trying to stay current with these changes. InSync evolves continually and uses various methods to keep providers in the know regarding the changes and updates.
Medical Consulting | PM
I have used InSync's Medical Transcription service over the past 10 years and am fully satisfied with their service and communication. The offer optimal transcription services at the best price. The turnaround time from dictation to print is good with a very low error rate. One of the top services they provide is their ability to input all my transcribed dictations directly into our practice EMR. I highly recommend InSync to any medical practice or hospital for their outsourced transcription needs and scribe services.
Dr. Paresh
Neurology | MT
Introducing physicians to the EHR world can be a very frustrating and difficult task. The transcription department at InSync has provided our physicians the ability to do just that by providing suburb transcription services. No matter how quickly the dictating physician speaks or how difficult an accent may be, your team gets the job done and the encounter note appears just a few hours later ready to import! Your technical support is also outstanding, it seems you're always available to your clients. You have allowed our EHR to work for our physicians for the past five years. Keep up the good work!
Neurology | EHR/PM & MT

"Customer support handled our busy office with ease and professionalism. She found solutions and even got the provider that was anti-electronic to start doing it. Love her!"




InSync has helped us streamline our practice to free up valuable time in the work day. Having one EHR, billing software and e-prescriber has greatly reduced workflow within our office and made it easier to obtain productivity reports.
Dr. Carole
Behavioral Health | EHR & PM
krisma counseling-testimonial-for-insync-healthcare-solutions
We were very impressed with InSync and their help with our transition from our old system to the new system. From the beginning the communication has been very thorough! We felt that we understood the process every step of the way! If we had it to do over again--we'd choose InSync to work with every time.
Behavioral Health | EHR & PM
The ability to have training here on site was the main reason that we signed with InSync and it made the transition for the providers much more palatable. InSync is willing to listen to requests and to implement them which has been refreshing.
Behavioral Health | EHR & PM
InSync was FANTASTIC! We absolutely love the program. Their superuser trainings, as well as their onsite trainings have been extremely helpful! They are willing to look at how our office flows, and make that work with the program. We absolutely LOVE the notes feature - it has made doing notes so quick and easy. Very customizable, visual, and easy to use.
Behavioral Health | EHR & PM
The efficiency of our workflow has increased dramatically once we implemented the system. We have noticed a great improvement in the transparency of our billing process, which is a big change from what we had prior to this RCM service.
Behavioral Health | EHR/PM & RCM
InSync has been in contact with us almost daily and we are getting the hang of it. Best features so far? We like the billing system and ability to track things all in one site (as opposed to having to look in our clearinghouse's website), customizable forms are great, and the integrated credit card processing to name a few. The best part really has been the customer service/support.
Behavioral Health | EHR & PM

"InSync's RCM services have greatly improved our billing processes. Their online billing has cut down on turnaround time, fulfilling payments rapidly.  The suite is easy to use and easy to learn. The constant updates of the software have also been beneficial."

Dr. Zahra 


Portrait of a female doctor holding her patient chart on digital tablet in bright modern hospital


We have experienced upward improvements since implementation, and to my surprise it offered a lot more than I had even expected. What I really like is the EMR’s ability to customize the system to my exact needs. Specifically, when it comes to examinations, I handle a lot of notes and patient information that can be hard to keep track of. Luckily InSync’s system allows me to fully modify and template the interface. They offer layouts and custom fields that my practice utilizes especially with personal preferences. Through Customization the system has helped us manage our patient records with ease. It’s very practical and friendly to use, and the updates keep us relevant with system changes and new trends.
Dr. Raju, MD
Internal Medicine | EHR
We have been using InSync's Transcription services for the past 6 years and we are fully satisfied with the service provided to us. We are a multi-specialty practice with many physicians and physician assistants with a high volume of patients on a daily basis. InSync has provided service with an optimal turnaround time. Their customer services is always reachable and always responds quickly to each issue. The quality of the transcription services provided by InSync is excellent, with minimal errors. I would recommend InSync to any healthcare organization in need of outsourcing their transcription needs.
Neurology & Pain Management | MT
I'm the CEO of a Community Mental Health Center with multiple programs and sites and growing. This software has the capability to grow with us which is great. I would recommend this product to similar programs, small or large. This system is very user friendly! Our staff has varying degrees of computer skills and they all felt comfortable using the system after the training. Our system needed to be customized due to the diverse programming we provide and they were able to accommodate. This is great product!
Behavioral Health | EHR & PM
Our practice has been using InSync’s EMR system since our practice began operations, and RCM services since 2015. We have been very happy with both services. The EMR system is extremely user friendly with charting elements and the workflow process, it has been a great tool for maintenance. Issue logs are incorporated into the EMR saving me time. With the RCM service it has also been a tremendous help, specifically working with Kolene and Mike. The RCM team is very dependable and I can always depend on them to take care of any issues with a quick response time
Dr. Misty
Internal Medicine | EHR & RCM

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