A 20-year industry veteran, Charles has valuable insight into the biggest forces shaping healthcare in today’s world. Most importantly he notes the increased importance surrounding value-based care, especially in relation to mental health.
“So in our case our medical records and charting capabilities can really present it and both a behavioral health environment and a primary care environment as well as multi specialty and provide a different workflow, a different chart depending on the specialty. So it's neat to see rather than having a patient having to make multiple appointments across multiple facilities and multiple dates, they can go to one facility and spend half a day or maybe longer and seeing multi specialties.”
Charles also notes the importance of RCM, and how its inclusion in already established EHR software systems is key to simplifying the billing processes for many healthcare organizations.
For the full interview, visit Outcomes Rocket’s page. You’ll find both the audio and written transcripts for viewing.
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