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    April 2021 InSync Electronic Health Records System Updates

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    Keeping up with constantly changing industry standards and innovations is no simple task for medical practices today. This is especially true of providers' electronic health and medical record software, which requires frequent updates in order to remain current. At InSync Healthcare Solutions, we deliver a consistent cycle of new and improved features that keep practices compliant and providers efficient. Below is an overview of features and updates for April 2021.


    schedule a demo with insync healthcare solutionsFeaturing the latest in EMR/EHR and practice management technology, here are the highlights of our most recent release.


    IP Whitelisting and Multifactor Authentication

    Adding an extra layer of security controls to the system, you can now configure settings to send one-time passwords (via email, SMS, etc.) that authenticate users when they're attempting to log into InSync software. This comes with a variety of settings that can be configured to allow or deny access to individual users or groups based on their roles or resource types, and for certain dates and/or times.

    Ability To Deny Co-sign Request

    Providers can now deny co-sign requests sent to them. The process is as simple as going to the Co-Sign List screen, clicking on a patient's name and then clicking the Deny option. 

    Enhanced Bed Board: Display Bed Info on Ribbon & Auto-Discharge

    For better convenience, you can now locate the Bed Board icon in the patient's ribbon to view the patient's admission details. The software also enables you to alert users about patients who are scheduled to be discharged in the coming days. 

    Enable Alerts While Booking Appointments Based On Previous Appointments


    You can now receive alerts when booking appointments/encounters for patients who have not visited your practice within a specific period of time, then either prevent the appointments from being booked or else allow them to be booked with a warning. This feature was previously available only for group appointments/encounters. 


    Enhanced New Payment Screen

    The Payments module has been redesigned with new features that make it more intuitive and user-friendly. The Payments screen now appears with new fields as shown below:

    Enhanced Business Rule

    On the Create Claim screen, when you click on the "Per Diem not met, Click to View" button, you can now see more configurable details such as those under "Per Diem Requirement" as shown below:

    Auto-Attach Authorization Based on Program and Level of Care

    Based on the program and level of care, you can now auto-populate authorization details on the Book Appointment, Start Encounter and Create Claim screens.

    Display Expected Allowable

    You can now view the "Expected Allowable" field next to the "Expected Copay" field on the Book Appointment, Copay/Patient Payment and Create Claims screens. Based on the selected CPT, the software will retrieve the allowable amount from the fee schedule and populate it in the "Expected Allowable" field. If there are multiple CPTs for a single visit, it will sum up the allowable amount from the fee schedule for all CPTs. 


    If you're not yet an InSync Healthcare Solutions software user but would like to see any of these new features for yourself, please schedule a customized demo. Our experts will answer all of your questions and demonstrate any functionalities you'd like to see.

    Schedule A Custom Demo

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